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Muzain Solutions

Enterprise Security

Enterprise Security

Muzain Solutions Cloud Computing Security Management

We provide security and compliance services designed to help protect Muzain Solutions information and physical resources. This effort also focuses on ensuring that Muzain Solutions has controls in place to manage the risk of interruptions that may impact our service level commitments to you.

Security Organization

Our security organization, Muzain Solutions Global Security Services, is responsible for setting objectives for information security management to preserve our commitment to our customers. This includes setting policies in the following areas:

Security Policy

The policy establishes Muzain Solutions's direction and support for information security and sets a risk management framework that is in accordance with business requirements and relevant laws and regulations. To view our information security policy, please contact your account team.

Asset management

This area focuses on achieving and maintaining appropriate protection of Muzain Solutions' critical infrastructure required for its service delivery.

Human Resources Security

Controls to ensure that all Muzain Solutions employees, contractors and third party users understand their responsibilities, and are suitable for the roles they are considered.

Physical and Environmental Security

To prevent unauthorized physical access, damage, and interference to our organization's premises and information.

Access Control

Framework to ensure only approved users are granted access to appropriate systems and resources.

Information Security Incident Management

Policies and processes aimed at making sure information security events and weaknesses are communicated in a manner allowing timely corrective action.

Security Vulnerability Reporting

Our team gives immediate attention to any report of security issues.

Information Security Controls

To execute the plans defined in the control objectives above, Muzain Solutions uses the best practices described in the ISO 27002 security standard. This standard is recognized globally as the most comprehensive framework for establishing and maintaining information security best practices within an organization.

Compliance and Validation

The compliance and validation phase is an important collection of audit and review activities that provide assurances that our implemented controls are designed and operating effectively and aligned with the policies set by the security organization

Security Operations

Muzain Solutions has invested significant resources to ensure it can detect and respond to security events and incidents that impact its infrastructure. It is key to point out that this function does not involve actively monitoring individual customer solutions, but the overarching networking and physical environment including the monitoring of internal networks and employee access customer environments.

Security operations at Muzain Solutions ensure that:

  • Incidents are responded to in a timely manner and communication is disseminated to the relevant parties
  • Corrective actions are identified and executed
  • Root cause analyses are performed
  • Lessons learned are fed back to the policy and planning functions

This function of our security management system drives continuous improvement of the practices and models we implement to protect Muzain Solutions infrastructure.

Effective mitigation of security risks of cloud computing requires a combination of secure application architecture and security management disciplines within the service provider. Security Management at Muzain Solutions involves the coordination of the security organization, security controls, and compliance and security operations.

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